The questions you ask first.

No. SAVIENA is the full operating layer for service businesses · AI receptionist, workflow automation (CRM + estimates + contracts + deposits), customer journey orchestration (SMS at every milestone), review collection, and growth dashboards · all installed as one connected system. We start with the receptionist because it is the easiest win to measure, then we layer in the rest. Most clients are on the Growth tier within 60 days because the full system compounds.