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Roofing·Miami-Dade, FL

Florida Roofing Operator

We used to lose 15-20 jobs a month to voicemail. Now we lose zero. The math speaks for itself.
Owner, 8-year-old roofing business
RESULTS
Revenue booked in 90 days
$847,000
Calls now missed
0
Hours/week reclaimed
32h
ROI month 1
29×
THE PROBLEM

40+ inbound calls a day. 25% landed on voicemail because the receptionist couldn't keep up · especially after 5pm and weekends. Storm season multiplied the volume. Competitors were getting the jobs that walked away.

WHAT WE INSTALLED

SAVIENA Growth tier. Bilingual AI receptionist live in 18 days. Integrated with their existing CRM (JobNimbus). Customer journey automation: SMS at every milestone from contract → permit → install → review request.

THE STORY

Pre-SAVIENA, the owner spent the first 30 minutes of every morning listening to overnight voicemails. The math: 7-10 voicemails most days. At a 30% close rate and $8,500 average ticket, that was $76,500/month in revenue walking to competitors.

Our first call diagnosed the leak in 12 minutes. Within 18 days, the AI receptionist was live. Within 30 days, the owner stopped checking voicemails entirely · there were none.

By day 60, the dashboard showed something the owner didn't expect: SAVIENA wasn't just catching after-hours calls. It was qualifying daytime calls too, so the receptionist could focus on customers in front of her instead of fielding tire-kickers.

By day 90, the operator was looking at $847K in roofing contracts booked through the system. The receptionist who used to fight phone fires is now closing deals from the office.

Want the same outcome?

15 minutes with the SAVIENA team. We will tell you if your business fits.

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